Shipping policy
At Shayé Jewellery, each piece is thoughtfully designed and carefully packed to ensure it reaches you safely.
Order Processing & Dispatch
Orders are typically processed within 1–2 business days and dispatched within 2–3 business days after being placed.
Shipping & Delivery
Once your order has been dispatched, tracking details will be shared via email. Delivery timelines may vary depending on your location and courier partner. Orders typically reach customers within 3–7 business days after dispatch.
International Shipping
We are currently working on enabling international shipping. If you would like to place an international order, please contact us and we will do our best to assist you.
Delivery Delays
While we strive to ensure timely delivery, delays caused by courier partners, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate when placing your order. Shayé Jewellery cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.